Samsung Nepal opened their premium authorized service center for Samsung Mobiles at Hetauda, Makawanpur on May 17, 2018. The authorized Samsung Mobiles service center in Hetauda is located at Narayani Mall, 3rd Floor. Vice-President of Samsung, Mr. Won inaugurated the new service center in a special opening ceremony which was organized by Samsung.
Samsung Nepal always looks forward to reaching its maximum customers thereby giving them the best customer and after sales service. Samsung Mobile service center at Hetauda is the company’s 13th authorized outlet and the remaining 12 are at Jawalakhel, Pokhara, Narayanghat, Itahari, Birgunj, Nepalgunj, Biratnagar, Butwal, Birtamod, and Kathmandu (Sundhara, Pako, and Kamaladi).
The company believes that it will successfully expand the Superior Samsung after-sales service among its customers with its establishment in the heart of Hetauda city. The service center will provide:
1. Software service
2. Parts replacement service
3. Flagship phone repair service
Rajan Bhattarai, who is the service head of Samsung Nepal also commented that the Samsung Mobile service center, Hetauda will offer:
1. Reliable and easy access to Samsung’s quality service
2. Repair service to the customers for their warranty valid and non-valid smartphones
Also, the company believes that this premium authorized service center in Hetauda will aid the people of Makawanpur district and its surrounding, being the first in the district.