“My Samsung Galaxy Fold screen broke just after a day or two.” You’ll hear this from every person who got to review the phone. Looks like Samsung is in trouble again. Remember the Galaxy Note 7 fiasco?
So the reviewers reviewed the Galaxy Fold device and most of them found the display breaking when the screen protector was peeled off. In some cases, any slight disturbances would cause the display to gradually turn black or the polymer screen protector to peel off itself.
Above all, Samsung didn’t actually put any warning whatsoever regarding not to tamper with the polymer layer, which exactly looks like a regular screen protector. Later when every reviewer started asking, Samsung seemed to say that the removal of the protector would certainly damage the display. However, a big question is, what about the protector peeling off by itself?
PSA: There’s a layer that appears to be a screen protector on the Galaxy Fold’s display. It’s NOT a screen protector. Do NOT remove it.
I got this far peeling it off before the display spazzed and blacked out. Started over with a replacement. pic.twitter.com/ZhEG2Bqulr
— Marques Brownlee (@MKBHD) April 17, 2019
Samsung has called these devices “early Galaxy Fold samples”, so let’s hope that the retail units don’t carry similar issue.
My colleague opened the Galaxy Fold and it started doing this. So, long answer to your question @WilfredFrost, the hinge doesn’t seem very rugged after all. After two days: pic.twitter.com/Z1F8iwjURa
— Todd Haselton (@robotodd) April 17, 2019
Samsung is giving new Galaxy Fold devices to all journalists and reviewers they had provided the device earlier. While it is yet to know what the people who had pre-ordered the device are feeling since the company received 200,000 pre-orders. However, Samsung has said that the Galaxy Fold has no problem as they are releasing the phone in the United States on the 26th of April, the same date that they had decided before.
Samsung says that they have been working on the foldable smartphone for about 8 years. But these early signs show that the device hasn’t been tested properly. And it’ll be really interesting to see where all these go in the upcoming days. However, it’s quite sure that the Galaxy Fold is a solid product.