Most customer service advice starts and ends with being pleasant. Smile, say thank you, be friendly. These things are fine, but they’ve also become expected. No one’s surprised by a polite email or a warm tone- what actually keeps someone…

If you are in the process of buying your new car then there are some things you need to think about. This might be a time you absolutely dread, or you may look forward to it. Something new and different…

Image Source: CC0 License 88% of buyers worldwide now expect the free online returns that were first made popular by major contenders like Amazon. Unfortunately, even if returns are free for the consumer, they’re far from free to manage. As…

How confident are you that your containers are secure all the way from code to deployment? If you’re relying solely on perimeter defenses or traditional scanning after builds are complete, you’re taking a serious risk. The way we build, ship,…

Pexels – CC0 License Many businesses require multiple locations to get to scale. But only a small handful ever wind up thriving. Why is this? Part of it comes down to the fact that some companies are better at keeping…

For a very long time, owning a swimming pool was pretty much impossible for the regular person. We used to watch this on TV, in TV shows, and at the homes of celebrities, and we used to think that something…

Pexels – CC0 License Many millions of people are looking for opportunities in the real estate business, but only a small fraction of those people succeed. Why is that? Mainly, it has to do with their ability to spot opportunities.…

When looking at the prominent examples of successful businesses from various industries, it can feel like there is little variation between them in terms of structure or general shape. This can be informative if you’re structuring your own business, but…

When you think about football, you probably picture the players, the fans, and the crazy moments that get everyone shouting. But there’s a whole lot more going on behind the scenes to make all that magic happen. That’s where football…

Ensuring that your business gets noticed will help you to achieve long-term success. This is because it means that people are more likely to pay attention to your business moving forward, while also growing your customer base. However, this can…

If you are a small business, reaching your target audience is one of the most important things you can do. You need to know you’re reaching the people who want to purchase your products and services, and that you speak…